Compassionate Conversations training

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“Supporting NHS colleagues to handle difficult situations with compassion” is a newly-developed training course. It has been commissioned in response to a high number of requests from NHS staff who are seeking support in how to handle difficult situations, particularly when patients present in a challenging or distressed manner.
The course is particularly aimed at colleagues in non clinical roles who are often the first point of contact for patients. Please see the attached flyer for more information.